Ability Infotech remains dedicated to producing superior technology solutions that consistently
surpass market expectations. Our quality assurance processes are designed to minimize potential complications,
but occasionally unforeseen variables can occur. The sections below outline our shipping, exchange, and related policies.
Ability Infotech provides shipping on all orders across India. Delivery timelines range between 3 to 7 business days, depending on the customer’s location.
Once the order is dispatched, customers will receive a tracking number via email or WhatsApp, allowing them to monitor shipment progress through our website or courier partners.
While we strive for timely delivery, factors such as adverse weather, national holidays, strikes, or high volumes may cause unavoidable delays. Ability Infotech is not liable for delays caused by these external factors.
If a package is undeliverable due to incorrect address details or customer unavailability, Ability Infotech will make up to two re-attempts to deliver. After that, the package will be returned to the warehouse and the customer will be responsible for any additional shipping fees for re-delivery.
Ability Infotech offers an exchange-only policy; refunds are not provided. Exchanges are considered only under the conditions below.
We reserve the right to inspect and verify product condition before approving an exchange. If the product fails to meet exchange criteria, the request will be denied.
If a requested replacement is unavailable, we will provide an alternative product of equivalent or same value where possible. No refunds will be provided under these circumstances.
By purchasing from Ability Infotech, customers agree that disputes related to returns, exchanges, or refunds will first be addressed through direct communication with customer support. If unresolved, matters may be escalated to binding arbitration in accordance with Indian law.
Ability Infotech shall not be responsible for incidental, indirect, or consequential damages arising from the use or inability to use its products. Our liability is strictly limited to product replacement or exchange as per this policy.
For support or exchange requests contact: support@abilityinfotech.com
Policy Changes: Ability Infotech reserves the right to modify or update this policy at any time without prior notice. The version in effect at time of purchase governs that transaction.
